Managed Services · AlwaysON™

We see the problem.
You see nothing.

Stream's digital signage managed services watch every screen, player, and menu around the clock — and fix most problems remotely before anyone in the store notices.

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INCIDENT LOG · PATIO TV · LEHIALWAYSON™
3:02:11 AMScreen offlinePlayer stopped responding after a power blip. Store closed, nobody there.
3:02:38 AMRemote restart issuedAlwaysON™ triggered a power-cycle and re-checked the player.
3:03:05 AMBack online · content verifiedMenu loop confirmed playing. Incident closed automatically.
Store opened at 7:00. Nobody ever knew — that's the whole product.

Managed digital signage means the screens are someone's actual job — ours. Monitoring, remote fixes, content checks, and a human on the phone, included with Stream systems so your team runs the restaurant instead of the hardware.

What We Watch

Everything with a pixel.

Players heartbeat & health Screens on, bright, and playing Content right menu, right daypart POS sync prices flowing Network connectivity & recovery

Most fixes never need a truck. Restarts, content reloads, and sync repairs happen remotely — and when hardware does fail, we already know which part, so the visit that follows is short.

What's Included

The part of the job
you never do again.

24/7 monitoring

Every player and screen reports in around the clock — weekends, holidays, and 3 AM included.

Proactive remote fixes

Restarts, reloads, and repairs pushed remotely the moment something drifts — usually before open.

Humans on call

385-999-1366 reaches people who already see your screens' status — no ticket purgatory.

It ships with the system. AlwaysON™ isn't an upsell bolted on later — it's how every Stream installation runs from day one. See how installation hands off →

Better Together

Managed, end to end.

StreamCMS

The dashboard your fleet reports into — and the one you use for content.

Explore StreamCMS →

Stream Media Players

The hardware being watched — commercial players built for continuous duty.

Explore Players →

Screen Design

Content updates and seasonal refreshes, handled by the same partner.

Explore Screen Design →

Managed Services FAQs

What are digital signage managed services?

It's ongoing operation of your signage by the provider: 24/7 monitoring, remote fixes, content checks, and support — so screens stay on, correct, and current without your staff touching them. At Stream, that service is AlwaysON™.

What happens when a screen goes down at night?

AlwaysON™ sees it immediately and usually fixes it remotely — restarts, reloads, resyncs — before the store opens. If hardware failed, we arrive knowing exactly what to replace.

Is AlwaysON™ included or extra?

AlwaysON™ is Stream's optional monitoring service — it can start the day your screens go live, and it's priced with your quote.

Do you monitor screens you didn't install?

Managed services are built around Stream-installed systems — that's what makes remote diagnosis and honest warranties possible. Ask us about existing fleets; migrations happen.

Can you also manage our content?

Yes — pair AlwaysON™ with Screen Design and Stream handles menus, promos, and seasonal updates end to end.

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See what Stream can do for you.

Book a free demo — or call 385-999-1366 and talk to a human today.

Talk to a Sign Specialist Call 385-999-1366