Velocity Drive-Thru Timer

Every second.
On the board.

Stream's Velocity drive-thru timer clocks every car through every stage of the lane — live from your cameras and POS — and turns speed of service into a game your crew wants to win.

A drive-thru timer — also called a drive-thru timer system or speed-of-service timer — measures every car at every stage of your lane, from greet to pickup window. You can't speed up what you don't measure: Velocity puts the numbers where the whole crew can see them, in real time.

The Dashboard

Watch the lane
run itself faster.

This is a live simulation of the Velocity dashboard. Cars enter, stages clock, colors call out trouble — exactly what your crew sees on the wall.

● LIVELANE 1 · LUNCH RUSHCARS THIS HOUR 27
Greet
GOAL :10AVG :08
Order
GOAL :45AVG :39
Pickup Window
GOAL 1:30AVG 1:21
Total Experience
GOAL 3:30AVG 3:12
SINGLE + Y-LANE SUPPORT GOALS BY DAYPART · LUNCH COLOR ALERTS · ON GOAL · SLIPPING · OVER

Green is on goal. Yellow is slipping. Red is money driving off.

The drive-thru timer system tracks each stage against goals you set — by daypart, by lane, by store. Every number on the dashboard is a car, and every second off the average is throughput you keep.

Gamification

Make speed a sport.

Velocity ranks your stores on a live leaderboard. Nobody wants to be last — and suddenly every crew is racing the region.

1RivertonUT · LANE ×22:58AVG TODAY
2ProvoUT · LANE ×13:07AVG TODAY
3DraperUT · LANE ×23:14AVG TODAY
4LehiUT · Y-LANE3:21AVG TODAY
5OgdenUT · LANE ×13:36AVG TODAY

Speed-of-service gamification works because crews can see the score. Store-vs-store rankings update all day, so a slow hour in one location is visible — and beatable — before it becomes a slow week.

How It Works

Cameras see it.
POS confirms it.

1

Detect the car

Video cameras spot each vehicle the moment it enters the lane — no pavement loops to cut, and you get a live video feed of the lane in the bargain.

2

Clock every stage

Velocity fuses camera events with your POS transactions to time each stage of the customer experience — greet, order, and pickup window — against the goals you set.

3

Put it on the wall

Live results display on any screen with customizable widgets — times, percentages, and color coding your crew can read from across the kitchen.

Know your regulars, too. Optional loyalty reports recognize repeat customers in the lane, so your team can greet the every-morning large-coffee order like the regular they are.

Better Together

Timing is one piece of the lane.

Digital Drive-Thru

The complete system the timer measures: menu boards, voice AI, order confirmation, and support.

Explore Drive-Thru Systems →

Headset Systems

Clear crew communication is the fastest way to a faster greet time.

Explore Headsets →

Digital Menu Boards

Faster ordering starts with a menu customers can actually read.

Explore Menu Boards →

Velocity Drive-Thru Timer Specs

LanesSingle lane and Y-lane drive-thrus, timed on one dashboard
DetectionVideo camera vehicle detection with live video feed of the lane
Timing inputsCamera events fused with POS transaction data
StagesConfigurable customer-experience stages with goals by daypart
DisplayReal-time dashboard on any screen; customizable PVM widgets, times, percentages, and color coding
LeaderboardRanked multi-store leaderboard, updated live
ReportsService-time reporting and optional loyalty customer reports
SupportInstalled and supported by Stream nationwide

Drive-Thru Timer FAQs

What is a drive-thru timer?

A drive-thru timer is a system that measures how long each car spends at every stage of the drive-thru — greet, order, and pickup window — and displays live times, averages, and goals for the crew. Stream's Velocity timer adds gamified store leaderboards and camera-based detection with a live video feed.

How does a drive-thru timer detect cars?

Most timers use either induction loops cut into the pavement or cameras. Velocity uses video camera detection — cameras spot each vehicle as it enters the lane and fuse those events with POS transaction data, so there's no concrete to cut and you get a live view of the lane included.

What is a good drive-thru service time?

It varies by menu and daypart, which is why Velocity lets you set your own stage goals instead of one fixed target. The pattern that matters: measure your current averages, set goals slightly under them, and let the color-coded dashboard and leaderboard pull times down week over week.

Does it work with two lanes?

Yes — Velocity supports single-lane and Y-lane drive-thrus, with both lanes timed and displayed on one dashboard.

Will a drive-thru timer work with my POS and headsets?

Velocity times the lane from cameras and POS transaction events, and it's headset-agnostic — it doesn't replace your communication system, it measures around it. Ask us about your specific POS during a demo.

How much does a drive-thru timer cost?

Pricing depends on lane configuration and camera count. Because faster averages mean more cars served per hour, the system is priced to pay for itself in throughput. See the drive-thru cost guide or book a demo for a quote.

See what Stream can do for you.

Book a free demo — or call 385-999-1366 and talk to a human today.

Talk to a Sign Specialist Call 385-999-1366